Updated: 27 / 07 / 2020
|Use-case supported||doneCall center|
doneCall via a mobile app
doneCall via Landline
doneInterpreter management system
|End Point||doneAndroid app|
|Interpreter provided by||doneInternal database|
|Interpreter access||doneOnline dashboard|
vpn_lock Connection Info
|Internet connection:||Minimum of 2 Mbps upstream/downstream recommended|
|Upload Speed/Latency:||5 Mbps Latency >150ms is recommended|
GLOBO’s unified platform, GLOBO HQ, enables organizations to order, manage, and track language services through one single platform. Highlights of the solution include enterprise-wide data transparency and real-time reporting. Organizations can schedule appointments and route calls to both internal resources and/or GLOBO’s pool of linguists.
In addition to interpreter scheduling and management, clients can use GLOBO HQ for both over-the-phone (OPI) and video remote interpreting (VRI). For both types of calls, interpreters can be scheduled in advance or be available on-demand.
GLOBO’s solution is designed with enterprise customers, large-scale healthcare organizations, and language services providers in mind who are looking to expand their service offerings via unified technology.
|Features for conference organizers||doneSubtitling|
|Features for individual clients||doneRecordings|
|Features for LSPs||doneInterpreter availability (live)|
doneInterpreters on demand
doneSchedule interpreter for onsite
doneSchedule interpreter in advance
|Interpreter Management Systems||doneGenerate invoices|
|Brandable||doneIncorporate brand guidelines|
doneIncorporate brand logo