GLOBO HQ

error_outline Summary

Use-case supported	doneCall center doneCall via a mobile app doneCall via Landline doneConference callhelp_outline doneConference roomhelp_outline doneEvent with unlimited number of participants doneFace-to-face meetingshelp_outline doneInterpreter management system doneScheduling doneVideo call doneVirtual meetings
End Point	doneAndroid app doneDesktop browser doneiOS app donePhonehelp_outline
Interpreter provided by	doneInternal database doneLSP Partners
Interpreter access	doneOnline dashboard

vpn_lock Connection Info

Internet connection:	Minimum of 2 Mbps upstream/downstream recommended
Upload Speed/Latency:	5 Mbps Latency >150ms is recommended

info_outline About

GLOBO’s unified platform, GLOBO HQ, enables organizations to order, manage, and track language services through one single platform. Highlights of the solution include enterprise-wide data transparency and real-time reporting. Organizations can schedule appointments and route calls to both internal resources and/or GLOBO’s pool of linguists.

 

In addition to interpreter scheduling and management, clients can use GLOBO HQ for both over-the-phone (OPI) and video remote interpreting (VRI). For both types of calls, interpreters can be scheduled in advance or be available on-demand.

 

GLOBO’s solution is designed with enterprise customers, large-scale healthcare organizations, and language services providers in mind who are looking to expand their service offerings via unified technology. 

g_translate Features

Features for conference organizers	doneSubtitling
Features for individual clients	doneRecordings doneSubtitling doneTranscripts doneTranslation quotes
Features for LSPs	doneInterpreter availability (live) doneInterpreters on demand doneSchedule interpreter for onsite doneSchedule interpreter in advance
Interpreter Management Systems	doneGenerate invoices doneLocation donePay interpreter donePre-call data doneQuality tested doneSpeed test doneSubject matter
Brandable	doneIncorporate brand guidelines doneIncorporate brand logo

record_voice_over Integrations

Webconferencing tools	doneZoom