We wanted to find out what worries language services buyers the most, so we asked one basic question:
What keeps you awake at night?
We asked this question to over 100 buyers of localization services who work for any number of companies – from small to large organizations – including Facebook and Microsoft. No. This was not a multiple choice. There were no leading questions, and all responses came directly from the buyers. So, what did they have to say?
That’s what this report is all about. Enterprise buyers of localization will be interested to understand the top concerns of other companies, and of course suppliers will be very interested in learning what fears may be driving the decisions made by their clients.
With the ever-increasing pressure of an impending product launch date, it is quite frequent for clients and language partners to get caught up in day-to-day activities. The focus is on the deliverables, naturally. The important factors that help make a healthy client-vendor partnership get less attention.
Judging by the conversations Nimdzi has been having with users of translation business management systems (BMS), the time for a change is now.
If you’re a localization buyer or a language services provider (LSP) and you’ve been around for a while, there is a good chance you’ve been pulled into a request for proposal (RFP) or two.