The strength of an RFP is its ability to level the playing field, to make explicit what is required, and to find vendors who can prove they are able to deliver. Moreover, the RFP offers a way to cut through the bells and whistles (not to mention the favoritism and cronyism that we all know exist in business) to get to substance and objective truth. In theory, this is wonderful. In practice, however, RFPs tend to be unwieldy beasts for both the procurer and the vendor.
The objective of this report is to provide RFP organizers with a strategic framework, common sense best practices and specific insider tips that will allow RFP organizers to design and conduct RFPs that cut through the bullshit and deliver long-term value to their organizations.
But there is an inherent catch-22 in RFP design. How do you astutely manage an RFP when you don’t know enough about the service you are soliciting? How to you suss out the strengths and weaknesses of potential vendors when you have no deep grounding in the discipline to begin with? How to get what you want when you may not truly know what you need (especially when some vendors are perfectly content to lead you down a primrose path of fragrant flowers touting the importance of their particular varietals while never taking the time to understand your landscape and growth objectives)?
We know you are busy! That’s why each of our reports are formatted so that information can be quickly and easily digested. For those in a hurry, we provide the TL;DR (Too long; didn’t read!) section in the beginning of each report. At the end of each report we also summarize key points with our own Insights.
For those that think the devil is in the details, we have you covered, too! In the body of the report we go into as much detail as possible about each topic discussed. Still not satisfied? Never hesitate to reach out to us directly to request additional information. We’re here to help!
Philips is a Dutch multinational health technology company with a long history. Founded over 100 years ago, in 1891, Philips is focused on improving people's health and well-being and enabling better health outcomes for their users.
Change is uncomfortable. Having the autopilot on saves energy and effort. But here is the question lurking behind the question: “How do you know your overall localization process is actually working well, and what exactly constitutes your definition of “well”?”
A localization audit is a powerful tool to help validate an organization’s language program and to reposition its role as a key growth enabler. Whether it’s carried out internally or a company hires external specialists for the job, an audit can serve as a validating pat on the back that will boost the localization leaders’ confidence and/or a much-needed sanity check that will point out areas where the program can do better.