Research

    [printfriendly] Location, Location, Location! Where Top LSPs Set Up Shop -  Report Summary -  Language service is, by definition, a global industry. Language service buyers (LSBs) rely upon a network of language services providers (LSPs) to help them on their journey to world domination by increasing their global footprint. How do LSPs position themselves in […]

[printfriendly] Money spent online: who, where, and how much? -  Report summary -  The future of business is online. Online subscription services stream music directly to end-users without ever having to ship an album. The growth of online activity even affects companies that sell physical goods in brick-and-mortar stores by making it easier for them […]

The language business is like a pond of murky water. Often we can't see past the end of our nose. We've no idea how big our pond is but we do know that it's teeming with schools of fish who all know each other! Take a trip with us into the language services "pond."    […]

We're the kind of guys who like to learn something new each day. Recently, we read about an interesting concept – the Jell-O effect. And now we're sharing it with you, the altruists that we are. Who knows? It just might help you to better understand one of the many facets of the localization business […]

New to localization? A buyer looking to better understand what’s in store for you, or a language industry veteran? No matter who you are or why you came, welcome to the jungle. We got fun and languages aplenty for you!                                  […]

Inexperienced consumers often confuse machine translation and human translation – until, that is, their foreign customers start screaming at them. And sometimes new language technology providers eager to sell their latest and greatest, complicate matters even further. Technology advancements are great, and we're all for it, so please don't sell us snake oil      […]

Welcome to the language services industry! We have fun here and we hope you will too. And why wouldn't you? This is by far the most fascinating industry in the world. We have dedicated decades of our lives to localization. It is not just a job, but also a passion and a way of life […]

We’ve all used KPIs and SLAs before (or at least talked about them). They are part of our everyday vocabulary. In fact, many of us have used them to the point where we have forgotten what they even stand for. (Hint: Key Performance Indicators and Service Level Agreements… not that you needed reminding). Sure, we understand that […]