During this course, you will identify one change to use as an example. This doesn’t have to be a real change needed, or a high priority change. However, it should be a change that is needed at an organizational or group level (ie: not a personal change). It can be a practical change like implementing a new technology, or it can be a cultural change like shifting to a more customer-focused mindset.
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Describe the change that needs to occur.
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.