Last week we spoke about the importance of managing terminology on a company-wide level. Once this challenge is accepted, an organization or team needs to establish some terminology management metrics.
In some organizations, debates about whether or not this is a term that should be added to the company glossary can take hours. Add the discussion around its translation into a couple of languages to the equation and the decision-making process can eat up the whole business day.
But not every company or terminology management team has the luxury of spending so much time on terminology, especially language service providers (LSPs). That is why there exist productivity norms to define the time spent:
Based on these metrics, an LSP can calculate the general hourly productivity of a terminology team and charge their clients accordingly, as well as help them estimate a terminology management project budget.