In this report, we take a look at how your investment – or your lack of investment – in your ecommerce payment method infrastructure can have a significant impact on revenue. Choosing payment gateways that advertise the best protection and security options might not be all you need to consider – customers are interested in payment method options. They want the convenience of knowing they can use a credit card, direct debit, contactless payment options, and they love knowing they can pay in familiar currencies. Does your ecommerce store provide the user experience your customers expect, or will they abandon their shopping cart at the checkout window?
We know you are busy! That’s why each of our reports are formatted so that information can be quickly and easily digested. For those in a hurry, we provide the TL;DR (Too long; didn’t read!) section in the beginning of each report. At the end of each report we also summarize key points with our own Insights.
For those that think the devil is in the details, we have you covered, too! In the body of the report we go into as much detail as possible about each topic discussed. Still not satisfied? Never hesitate to reach out to us directly to request additional information. We’re here to help!
It’s not only about offering customers a variety of payment methods. It’s about the little things before, during and after a purchase - the customer service
According to a number of reports, global e-commerce spending for 2019 will reach USD 3.6 trillion. This represents an annual growth of around 18 percent. That makes for a lot of zeroes.
Payment gateways that not only allow for a variety of payment options but that allow customers to pay in familiar currencies are very popular among the nearly 2 billion online shoppers worldwide. But shoppers want more. Does your ecommerce site make the grade? Let's look at the top 5 customer concerns when shopping online […]