Global Customer Experience Hub

Olivia is a multilingual user experience researcher. She brings her expertise in design thinking and accessibility to help clients understand user needs, translating them into insights to create and improve experiences for everyone. She is a curious, empathetic, and careful observer who likes to understand the problem very well to create meaningful solutions. Olivia holds a Ph.D. in media accessibility and has also worked in the audiovisual translation industry as a subtitler and accessibility project manager for films.

Marina is a global market analyst at Nimdzi. Before joining Nimdzi, she developed a strong experience in marketing, specializing in strategic marketing, brand management, and digital marketing strategies, including SMM and SEO. She is passionate about data and investigating market trends, patterns, and user behaviors. The projects she works on include industry reports, competitor benchmarking studies, identification of social media and blog content localization strategies, analysis of brand sentiment, and more.