Setting up goals for every role and team members is key if you want your company to grow and succeed: having no framework at all for setting up goals will slow down your journey to getting your own company objectives. In this course you will learn one of the most innovative frameworks to set goals in organizations of all sizes: the OKR framework. We will refer to real-life examples, and will give you some clear, actionable items to start off and set up goals effectively.
This course is intended for anyone who is managing teams: It is addressed to managers who struggle making their teams grow in their own roles and who want to grow the team’s engagement.
When you complete all the lessons, you will receive a certificate of completion! In order to do so, you will need to get at least 80% of your quiz replies right. Best of luck!
Fields of expertise: Project Management Training, Vendor Management, CAT Tools, Staffing, Client RFPs, Account Management, QA, Linguistic Testing/LQA, Multimedia, ISO, Customer Success Management
Daniela D’Amato is the Operations Manager at Creative Words, a Language Service Provider based in Genoa. With a BA in Translation and Interpreting from the University of Genoa and an MA in translation from the University of Surrey, she soon realised that rather than being a hands-on linguist she would prefer a role where she could be “in charge”. She began her career as a Localization Project Manager in London in 2011 and later carried the title with her to other localization companies in Milan and in Genoa, before becoming Operations Manager at Creative Words in 2018. She is currently also the Events Manager at the Italian Chapter of Women in Localization, Genoa LocLunch Ambassador and has won the ATC Innovator of the Year award in 2020. At Creative Words she is responsible for managing all departments of the Company from an operational point of view, by making sure the Company reaches all its goals.