A lesson by Gabriel Karandysovsky.
Ceridian is a leader in specialized, enterprise-level human capital management (HCM) software solutions. Its leading platform, Dayforce, provides human resources, payroll, benefits, workforce management, and talent management capabilities in a single solution. The company is headquartered in Minneapolis, Minnesota, USA, but has offices in some 17 different locations across the globe. Its total revenue is upwards of USD 840 million. It’s a household name in its space and serves an increasingly diverse and multilingual clientele. One is left even more impressed after deconstructing the ins and outs of localization at Ceridian and realizing how advanced the whole operation is. We sat down with Oleksandr Pysaryuk, Principle Localization Manager, to lift the lid on how Ceridian is blazing a trail in internationalization.
Internationalization is the name of the game: Localization is only a small part of the day-to-day job. The bigger chunk of work is concentrated on working with product development teams to develop and implement internationalization features.
Elbows-deep in code: Focus is squarely on software development and that has a trickle-down effect on the way the team is set up. You won’t find many traditional localization roles here (or not the way most organizations see them, anyway) — internationalization software developers are the stars of the show.
Internationalization never sleeps: As Oleksandr shared, the company is constantly expanding and hiring new talent, so there’s always a need to educate the teams on the merits of taking international user experiences (and expectations) into account when developing new product features.
We’ve already seen that there are a number of different ways of setting up a language team. It’s rare nowadays to find enterprises opting for a fully in-house translation team, and companies typically go with either a hybrid model with some in-house language capabilities or simply forgo internal language resources altogether.
Nimdzi Co-Founder Tucker Johnson interviewed Miguel Sepulveda, Globalization Manager at King, author of the blog @Yolocalizo and researcher at Nimdzi Insights, on the topic of localization ROI.
If you have recently decided to revolutionize your vendor management setup or implement one for the very first time, you know very well how overwhelming it can be. So what’s the best way to go about it?