|Rank||Company name||Country||Note||Revenue (USD million)||Core business|
|1||TransPerfect||United States||v||705.0||translation, life sciences, legal|
|3||LanguageLine Solutions||United States||v||480.0||interpreting|
|4||SDL||United Kingdom||FY||432.0||translation, IT, technical, life sciences|
|5||RWS||United Kingdom||FY||408.0||translation, patents, life sciences. IT|
|6||Keywords Studios||Ireland||FY||295.2||videogame services|
|8||Welocalize||United States||v||227.0||patents, legal, life sciences, IT, data|
|9||SDI Media||United States||v||226.0||media localization|
|10||AMPLEXOR||Luxembourg||v||180.2||life sciences, technical, government|
|11||STAR Group||Switzerland||v||177.5||translation, technology, automotive, IT|
|12||Translation Bureau||Canada||v||177.0||translation, government, interpreting|
|13||CyraCom International||United States||v||147.0||interpreting|
|14||Acolad Group||France||v||138.1||translation, life sciences, legal, luxury|
|15||BTI Studios||Sweden||v||118.0||media localization|
|16||Semantix||Sweden||v||113.8||interpreting, translation, government|
|17||Honyaku Center||Japan||e||109.2||translation, patents, life sciences, IT|
|18||thebigword||United Kingdom||FY||101.9||interpreting, translation, government|
|19||Pactera Technologies||China||v||100.0||translation, IT, financial, retail|
|20||Stratus Video + InDemand||United States||v||100.0||interpreting, healthcare|
|21||United Language Group||United States||e||92.0||translation|
|22||Ubiqus||France||v||86.9||translation, financial, legal, life sciences|
|23||Voice and Script International||United Kingdom||e||81.5||media localization|
|25||LanguageWire||Denmark||v||71.3||life sciences, luxury, automotive|
|26||Logos Group||Italy||v||64.4||translation, life sciences, technical, IT|
|27||Language Services Associates, Inc||United States||v||62.0||interpreting|
|29||IYUNO Media Group||Singapore||v||58.3||media localization|
|32||Dubbing Brothers||France||e||52.6||media localization|
|33||Morningside Translations||United States||v||48.7||translation, legal, patents, life sciences|
|34||SeproTec||Spain||v||43.3||translation, legal, patents|
|35||Certified Languages International||United States||v||41.4||interpreting|
|37||Akorbi||United States||v||39.3||healthcare, financial, interpreting|
|38||CSOFT||China||v||38.9||translation, life sciences, IT, technical|
|40||CRESTEC Inc — localization||Japan||v||35.0||translation|
|41||CTS LanguageLink||United States||e||30.0||translation, interpreting, media|
|44||ZOO Digital Group||United Kingdom||FY||29.8||media localization|
|46||Akagane||Japan||e||28.8||technical writing, printing, translation|
|47||Motionpoint||United States||e||28.0||website translation|
|49||One Hour Translation||United States||e||27.0||translation, platform|
|50||CinemaNext / Eclair localization||France||FY||25.0||media localization|
|51||Skrivanek||Czech Republic||v||25.0||technical, government, life sciences|
|52||Alpha CRC||United Kingdom||v||24.2||translation|
|53||Capita Translation and Interpreting||United Kingdom||e||24.0||translation, interpreting|
|55||Translated||Italy||v||23.5||translation, technology, platform|
|57||Awatera||Russia||v||21.6||translation, life sciences, technical, IT|
|58||Argos Multilingual||Poland||v||21.0||translation, life sciences, technical|
|59||Rev.com||United States||v||21.0||translation, media, platform|
|60||CBG Konsult & Information||Sweden||v||20.9||translation, automotive|
|61||EC Innovations||China||v||20.8||translation, life sciences, IT|
|63||Valbin Corporation||United States||v||19.5||government|
|65||NLG GmbH||Germany||v||18.7||translation, life sciences|
|66||TRSB||Canada||v||18.5||financial, life sciences, technical|
|68||Rozetta Corp||Japan||e, FY||18.3||translation, platform, technology|
|69||24translate Group||Germany||v||18.0||translation, technology|
|70||Multicultural NSW||Australia||FY||17.6||translation, interpreting, government|
|71||Straker Translations||New Zealand||e, FY||17.2||translation, platform|
|72||LanguageLoop||Australia||v||17.2||interpreting, translation, government|
|74||Globo||United States||v||16.8||interpreting, healthcare, government|
|76||Interpreters Unlimited Group||United States||v||15.5||interpreting|
|77||ISI Language Solutions||United States||v||15.4||translation, healthcare|
|78||EasyTranslate||Denmark||e||15.0||interpreting, translation, government|
|79||Venga Global||United States||e||14.9||translation|
|80||Language Connect||United Kingdom||v||14.7||translation, market research, healthcare|
|81||Lingsoft Group||Finland||v||14.5||translation, technology, government|
|82||Lingo24||United Kingdom||v||14.3||translation, platform, technology|
|83||itl Institut für technische Literatur AG||Germany||v||14.2||translation, technical, automotive|
|84||mt-g||Germany||v||14.1||translation, life sciences|
|86||MasterWord||United States||v||13.7||translation, interpreting, healthcare|
|88||CQ Fluency||United States||v||13.2||translation, life sciences|
|89||EGO Translating Company||Russia||v||12.1||translation, interpreting, government|
|90||Geneva Worldwide||United States||v||12.0||interpreting, translation, legal, healthcare|
|91||Diction||Switzerland||v||12.0||translation, automotive, legal|
|92||HansemEUG||Korea||v||12.0||technical writing, translation|
|93||Summa Linguae||Poland||v||11.9||translation, IT, retail|
|94||LCI Group||France||e||11.8||translation, technical writing|
|96||PTIGlobal||United States||v||11.5||translation, technical, IT|
|98||Lingotek||United States||e||11.0||technology, translation|
|99||Human Science||Japan||v||10.9||translation, IT, technical|
|100||Fasttranslator.com / Snelvertaler||Netherlands||v||10.5||translation, technology|
|100||Sandberg Translation Partners||United Kingdom||v||10.3||translation|
|100||e2f, inc||United States||v||10.3||translation, IT, marketing|
|100||Dynamic Language||United States||v||10.3||healthcare, government|
Many of the large language services providers do not disclose, publish, or otherwise reveal their revenue. Furthermore, many organizations are units inside larger corporate groups where a small part of revenue comes from language services, and annual reports do not allow researchers to segment out the translation and interpreting revenue. Examples include clinical research organizations like Icon and communications groups like WPP/Hogarth Worldwide. We provide visibility to such companies on the Watchlist to highlight their impact on the industry.
|Company||Headquarters||Language Services Size||Description|
|1||translate plus/Prodigious||United Kingdom||large||communications company, USD 300 million|
|2||Hogarth Worldwide||United Kingdom||large||communications company, USD 260 million|
|3||Obsidian Healthcare Group||United Kingdom||medium||communications company|
|4||Enveritas Group, Inc.||United States||medium||communications company|
|5||Poletowin Pitcrew Holdings||Japan||medium||videogame services|
|7||Mogi Group||Ireland||medium||videogame services|
|8||Maruboshi Co, part of CMC Corporation||Japan||large||LSP, technical writing, 340+ employees|
|9||ZVRS / Purple Communications||United States||large||LSP, interpreting|
|11||ManpowerGroup Solutions - Language Services||Israel||large||LSP, USD 10 million estimate|
|13||Vertztec||Singapore||large||LSP, USD 42 million estimate|
|15||TvCN||Netherlands||large||LSP, interpreting, USD 33 million|
|16||Ingenuiti||United States||medium||LSP, USD 10.0 million|
|17||Propio Language Services||United States||medium||LSP, remote interpreting, USD 12.5 million|
|18||International Communications Associates (ICA)||United States||medium||LSP, government|
|19||Conduit Language Specialists||United States||medium||LSP, government|
|20||Congress Global Communications||Japan||medium||LSP, interpreting|
|21||Japanese Assistance Network, Inc||Japan||medium||LSP, interpreting|
|22||Ability InterBusiness Solutions (AIBS)||Japan||medium||LSP, technical writing|
|24||President Translation Service Group International||Taiwan||large||LSP|
|25||Tradutec Group / Cabinet Bonnefoux||France||medium||LSP, USD 13 million|
|27||American Language Services||United States||medium||LSP|
|28||Angel Translation Corporation||China||medium||LSP, USD 12.5 million|
|29||beo Gesellschaft für Sprachen und Technologie mbH||Germany||medium||LSP|
|33||Global LT Language Solutions||United States||medium||LSP|
|37||Iota Localisation Services||Ireland||medium||LSP|
|38||Medialocate||United States||medium||LSP, USD 10 million|
|39||MultiLingual Solutions||United States||medium||LSP|
|40||Ofilingua||Spain||medium||LSP, USD 10 million estimate|
|45||WordTech International||China||medium||LSP, USD 15.9 million|
|50||Intelligere||United States||medium||LSP, USD 10 million|
|51||Global Language Center||United States||medium||LSP|
|52||LUNA Language Services||United States||medium||LSP, USD 10.4 million|
|53||mpü medpharm medtech biotech translations||Germany||medium||LSP|
|54||Linguitronics||Taipei||medium||LSP, USD 10.1 million|
|55||LocalEyes||Ireland||medium||LSP, USD 29.53 million|
|56||ICA Language Services||United States||medium||Language testing, USD 10.3 million|
|57||Smartling||United States||large||IT company|
|58||Alibaba Language Services||China||large||IT company|
|59||DXC ACG||United States||large||IT company|
|60||GTCOM (Global Tone Communication Technology)||China||large||IT company > USD 30 million in LS|
|61||Deluxe Media||United States||large||media localization > USD 150 million in LS|
|62||Television Versioning and Translation + DMC||United Kingdom||medium||media localization|
|63||Technicolor Localization Services||United States||unknown||media localization|
|64||IDC Digital||United States||medium||media localization|
|65||Nordisk Undertext||Sweden||medium||media localization, estimated at USD 18 million|
|66||Titra Film||France||medium||media localization, estimated at USD 20 million|
|67||Yamagata||Japan||large||documentation company with an LSP|
|68||SOS International||United States||large||government > USD 100 million in LS|
|69||Worldwide Language Resources||United States||large||government > USD 90 million in LS|
|70||Mid Atlantic Professionals (SSI)||United States||large||government, interpreting|
|71||CWU||United States||large||government > USD 50 million in LS|
|72||Advanced Language Systems||United States||large||government|
|73||Global Linguist Solutions / Cerberus CM||United States||large||government|
|74||Mission Essential Personnel||United States||large||government|
|75||Metropolitan Interpreters and Translators (Metlang)||United States||large||government|
|77||RAYTHEON COMPANY||United States||large||government|
|80||Kapsuun Group||United States||medium||government|
|81||LIS Solutions (Legal Interpreting Solutions, Inc.)||United States||medium||government|
|82||McKellar Corp||United States||medium||government|
|83||Allworld Language Consultants||United States||medium||government|
|85||Icon + MAPI||France||large||clinical research group|
|86||Trustpoint.One||United States||medium||legal services group|
|87||Sorenson||United States||large||sign language interpreting|
|88||Ad Astra||United States||medium||LSP|
The following companies did not release or publish up-to-date figures and we moved them from the Top 100 to Watchlist
In the course of this market analysis, Nimdzi has uncovered prominent LSPs that have previously been invisible in market reports because they do not participate in surveys and are reluctant to disclose their revenue. Nimdzi has employed an investigative approach and invested hundreds of hours into intense research, data collection, and analysis in order to present data that have previously been unavailable.
We are very proud to offer broad access to our data. This report is offered to all who are interested. No paywall. No strings attached. Localization buyers, investors, savvy job seekers, and analysts are welcome to use this document, just don’t forget to reference Nimdzi Insights LLC as the source. Interested parties are free to reach out to us directly should they have any questions.
Below is a summary of the methodology used for the Nimdzi 100 Ranking.
The language industry in 2019 is ramping up to deal with increased volumes. Leading translation buyers in software, pharmaceutical, intellectual property, and manufacturing sectors add languages, start localizing videos for marketing and training. They experiment with machine translation to deal with volumes of user content far too large for professional translators to cope with. In interpreting, Western governments spend more on accessibility in healthcare and in the justice systems, and the effort to optimize the spend leads to large interpreting contracts changing hands. In media localization, the explosion of online streaming production leads to unprecedented challenges of scaling and opens the space to new providers.
Vendor companies keep growing steadily at double-digit rates, racing to build sales, win new enterprise clients, and capture niches with fast growth, such as video and data services. They acquire other companies with quality portfolios confident in making a long-term profit on these deals or being able to resell in three to five years. Smaller companies keep growing, wary of price pressures and the threat of technology. Technology startups appear and get funding every year, and artificial intelligence and neural computing have become an inevitable part of nearly every business conversation, but they have not disrupted the industry in a meaningful way — yet.
We have identified six main business models that led to the development of the leading companies in the industry, at least in terms of revenue.
Provide specialist translation and localization into multiple languages
Provide remote interpreting at scale to public sector and healthcare
Win and hold large-scale government contracts for military and civil offices
Dub and subtitle film and TV series for Hollywood and Netflix
Develop multilingual advertising marketing content, websites, videos
Companies that have become large by acquiring others
Documentation specialists — companies that write technical documentation and then translate it. This model is especially popular in Japan, where these services are bundled with printing, and in Germany. Examples include Crestec, Yamagata, and itl AG in Germany. Ubiqus in France derives about half of their revenue from legal documentation services.
Video game services companies — capitalizing on a long-term boom in video games, these companies provide services to developers and publishers, including localization, testing and porting games from iOS to Android. The list of leading providers includes Poletowin Pitcrew Holdings, Keywords Studios, Testronic, Qloc, and Mogi Group. While the whole spectrum of services needed by game developers makes up a market worth billions of dollars, we estimate localization revenue at USD 330 million a year.
Platforms — online translation companies with automated workflows. Clients can buy and pay via self-service interfaces without speaking to a human, and the company grows by increasing web traffic. Examples include One Hour Translation, Translated, Rev.com, tolingo, Lingo24, and Gengo, the latter recently acquired by Lionbridge. Together, all the companies in this category generate under USD 150 million in revenue, which is less than any company in the top 10.
We estimate the market size for language services in 2019 at USD 53.5 billion. This includes core services such as translation, interpreting, localization of software, website and multimedia, including film and TV series, and many smaller ones including multilingual marketing, multilingual DTP, eDiscovery, linguistic testing and respective technologies. Translation services account for more than 50% of the total revenue, while the technology part barely reaches 1.5%.
When calculating the addressable market for their services, commercial providers should limit the opportunity to 60% of the total figure. First, not all of the services volume is outsourced, a significant amount is performed by in-house teams on the buyer side. For example, the European Union has about 4,000 staff translators and interpreters. Second, the market size calculation includes revenues for both translation companies and their suppliers, i.e. a part of the revenue is counted twice.
The market is projected to grow at the compound average growth rate of 6.8% in the next five years and will reach USD 70 billion in 2023, reflecting growth in the demand. This estimate is slightly more conservative compared on our previous projection of CAGR 7.4%. The industry just went through two years of more rapid growth and the previous pattern of growth suggests a slight slowdown.
The actual growth rates will significantly vary from country to country, and depend heavily on exchange rates of national currencies versus the US dollar. For example, the market in Europe has been growing at 6.13% average in the last 5 years in euros, and only 3.1% in USD equivalent, however, it made a 9% leap in 2017 due to the weakening of the dollar after the election in the US. Brazil has been growing at 5.8% CAGR in 2014-2016 in the local currency, and at the same time, it has actually decreased in size at the rate of -13% a year in the USD equivalent.
The language services industry remains very fragmented, although consolidation is making strides. All the companies included in this report accounted for 20.2% of the language industry in 2018.
In absolute figures, the 182 companies tracked by Nimdzi earned USD 10.8 billion over the latest financial year. The top 10 companies were responsible for more revenue than the next 90.
The industry is still composed of companies that are predominately smaller than USD 10 million.
For example, we found only one LSP of this size in South Korea, while the official statistics put the country’s LSP revenue at USD 192 million. In Brazil, we didn’t find any LSPs of this size, through the revenue for language services exceeded USD 600 million back in 2014, according to the national statistics authority. The market in Russia is worth approximately USD 302 million, however, only three companies managed to grow beyond USD 10 million, and are now responsible for 19% of the country’s volume. Same story in India, Turkey, Indonesia, Mexico and other countries where labor costs are lower.
Large LSPs are predominately headquartered in North America and in Western Europe, where there is access to international clients with global expansion spend.
Out of 182 medium-to-large-sized companies identified in 2019, 36% are headquartered in the United States, and 38% are in Europe. There are more Asian LSPs this year, companies from China, Japan, Singapore, South Korea, and Taiwan represent close to 18% of the positions on the top list.
The Middle East and Africa have not yet produced an LSP that could be included in the Nimdzi 100.
2018 was a momentous year for large language service providers. The revenues of the leading companies grew by 18% from 2017 to 2018, significantly more than the previous year’s rate of 12%. The increase largely comes from mergers and acquisitions, reflecting consolidation in the LSP business. The top 10 companies on the Nimdzi 100 now generate more revenue than the next 90.
The organic growth rate among the leaders was markedly lower. We recorded a 10.8% growth rate year-on-year over a sample of medium to large traditional translation and interpreting companies with combined revenues in excess of USD 3 billion. Due to a stronger position, and expertise in sales, the leading companies grew faster than the general market and gained market share.
The cumulative growth rate for the translation and interpreting industry was approximately 7%. This is a linear projection based on statistical data obtained for more than 120,000 companies. In 2019, Nimdzi reached out to the national statistics offices of 80 countries, requesting data for companies under the “Translation and Interpreting” activity codes. We used the official data as a basis for our projections.
|Rank||Company name||Note||Growth||Growth type||Revenue, USD million||Core business|
|5||Keywords Studios||FY||73.2||M&A||295.2||videogame services|
|6||IYUNO Media Group||v||68.0||organic||58.3||media localization|
|7||Straker Translations||e, FY||42.0||M&A||17.2||translation|
|8||Crimson Interactive / Ulatus||v||40.0||organic||14.0||ecommerce, IT|
|10||Argos Multilingual||v||36.6||M&A||21.0||translation, life sciences|
|11||Voice and Script International||e||35.8||organic||81.5||media localization|
|12||ISI Language Solutions||v||34.0||organic||15.4||translation, healthcare|
|15||Sichuan Lan-bridge Communications||v||32.4||organic||22.5||translation, technical|
|17||Language Connect||v||29.0||organic||14.7||translation, market research|
|22||Lingsoft Group||v||21.0||organic||14.5||translation, government|
|28||Stratus Video||v||18.9||organic||56.4||interpreting, healthcare|
We calculated growth based on revenues expressed in USD, using the average annual exchange rate for each day of trading. As a result, companies that reported revenue in EUR, GBP, and DKK benefited from a 3.5-4.5% boost to growth in the equivalent USD. At the same time, companies that reported in RUR, CAD, INR, and BRL saw a negative growth impact from currency fluctuations. Consult this table to see the impact on growth for all relevant currencies.
The French Acolad Group (rebranded from Technicis), backed by the private equity firm Naxicap, took the crown as the fastest-growing company in the industry this year. Leaping from EUR 44 million to EUR 117 million in a single year through the acquisition of Telelingua (Belgium), AAC Global (Finland), Arancho Doc (Italy), TextMaster and HL Trad (France), the group grew a staggering 178% in constant currency.
Thanks to this buy-and-build model, there are now European language services giants over USD 100 million in revenue based in the UK, France, and the Nordics. Curiously, we do not observe a similar phenomenon of growth in Germany, which is widely regarded as the strongest European economy.
In addition to the Acolad Group, some of the major acquisitions in 2018 were carried out by Keywords Studios (8 deals), SDL (one large deal with RR Donnelley LS), LanguageWire (Xplanation), and RWS (although we included Moravia’s revenue in the previous ranking already). Previous M&A has also favored mid-sized Summa Linguae (Poland), Straker Translations (Australia), data services group Appen (Australia) and LiveWords (Netherlands).
The industry’s largest LSP, TransPerfect, grew 14.6%, and brought in almost USD 90 million organically, an amazing feat. However, it is not the only example of good growth. Other traditional translation companies with an established position, a portfolio of clients in regulated industries, and a strong sales force have achieved above average performance.
|Company name||Revenue (USD million)||Growth, %|
|United Language Group||92.0||16.50|
The growth leader of the previous ranking, IYUNO Media Group, maintained a rapid growth pace and added USD 23 million in revenue, which exceeds their previous year gains in absolute figures, but is more modest percentage-wise.
Some of the other mid-sized media localization specialists did well, too. Voice and Script International (United Kingdom) grew 35%. CinemaNext (France) added about 17% in localization revenue, but sent another post-production unit in their group, Eclair, into restructuring because it was unprofitable. US-based transcription and subtitling platform Rev.com demonstrated a 40% growth.
In contrast, the incumbent largest companies in the media space reported more modest growth rates. The global market leader, SDI Media, grew a mere 3%. BTI Studios increased by around EUR 8 million from an existing portfolio of EUR 92 million. However, their new contracts indicate a much higher growth in 2019. Dubbing Brothers reports lower revenue figures than 2 years ago. Deluxe Media, a USD 100+ million provider of media localization, didn’t disclose any figures, but they went through a period of restructuring and reshuffling the senior management team.
There is no doubt about the bright prospects in media localization: driven by new streaming platform launches by Disney, Warner, and Facebook, and by drift from text to video in worldwide marketing communication, the market for video localization will grow. However, the suppliers will benefit from this growth unevenly.
Top US interpreting providers LanguageLine and Cyracom reported modest growth, 6.6%, and 5.7% respectively. LanguageLoop (Australia) increased by 2.2% in constant currency. Following the ebb in the business of interpreting for asylum seekers, Nordic leader Semantix has experienced a slowdown in their interpreting business and stepped out of an USD 82 million government contract due to price pressures.
In contrast, some other interpreting companies are on roll. The above-mentioned Swedish public sector contract went to medium-sized HeroTolk, which can potentially double or triple the company’s size next year. In Denmark, mid-sized EasyTranslate started reaping the benefits of a USD 79 million public sector interpreting contract, also on a course to double its revenue. In the UK, thebigword Group enjoyed a 32.5% growth rate, another excellent year after taking over Ministry of Justice public sector contract from Capita Translation and Interpreting two years ago.
Healthcare interpreting specialists seem to enjoy stable growth in business. As an example, US-based remote interpreting company Stratus Video exceeded the USD 50 million mark, growing 68% over a two-year period. Globo achieved a similar growth rate – 68.5% over a two-year period by focusing on healthcare interpreting in the United States.
Appen’s leap from USD 128 million to 272.2 million is largely attributed to the acquisition of rival LeapForce in the United States. However, there is organic growth underneath driven by record investments into artificial intelligence. Data labeling and annotation, speech data gathering and transcription, chatbot scripting — these are some of the services that Appen provides.
Traditional LSPs are making a foray into this space: Lionbridge made machine intelligence one of their key areas, Pactera says its data business exceeds USD 10 million, and they built a proprietary production platform for this unit. Welocalize is going through a similar process as well.
The language industry continues to grow at a brisk pace. In 2019, the data shows record revenues again, a record number of providers in the market, more jobs, and more content rendered into another language than ever. This comes contrary to all the hype around the threat of machine translation and the continued price pressures.
As reported by ByteLevel Research in The 2019 Web Globalization Report Card, “despite all the talk of walls and Brexit, companies continue to expand their global reach. The average number of languages supported by the leading global brands is now 32 languages—more than double the number of languages from a decade ago.”
The industry is evolving. New service lines emerge, and pockets of growth pop up. Activities that are common today, such as post-editing and MT training, game porting, eDiscovery, and machine intelligence did not exist ten years ago. Nevertheless, the underlying basic translation and interpreting services are still on the rise.
The core of the business remains immutable for now. Managed professional linguists enabling businesses to expand into new markets, comply with regulations and get traction with local customers.
So far, so good.
Continuous growth and fragmentation have been the key characteristics of the language services market. Let's see what the data says.
The Nimdzi 100 is one of our flagship publications. It includes a ranking of the top 100 LSPs by revenue, a watchlist of large players that don’t disclose their revenues, and a detailed overview of the size and state of the language services industry. The Nimdzi 100 is widely considered an industry standard and is read by tens of thousands of people in the translation and localization space and beyond. LSPs, localization buyers, investors, savvy job seekers, and analysts will benefit from this free resource.
The Nimdzi 100 is our flagship piece of content. It includes a ranking of the top 100 LSPs by revenue, a watchlist of large players that don’t disclose their revenues, and a detailed overview of the size and state of the language services industry. The Nimdzi 100 is widely considered an industry standard and is read by tens of thousands of people in the translation and localization space and beyond. LSPs, localization buyers, investors, savvy job seekers, and analysts will benefit from this free resource.